Tour Reservations (part 1 of 4)
Please select the museum and specify the date and the number of tickets for each museum and
category you want to book.
English Group Guided Tours:
The confirmed time is not always the same time you requested; the museum automatically confirms the closest available time on the same date if requested time is sold out. In case you have restrictions to point out (for example not later than ... or not before than ... please write them in the blank space). If no restrictions are specified, this means you are open to accept different entry times.
As soon as we receive your booking request, your tickets/tours will be booked. Confirmation is subject to museum availability. If availability is confirmed by the museum, the original voucher will be e-mailed to the e-mail address you provided, so be sure you insert your e-mail address correctly. The original voucher is the only valid document accepted by the museum at the museum entrance.
The procedure may take a few hours. In case the order is submitted on a Saturday or after 12,00 pm or on a Sunday, vouchers will be sent on Monday morning. In case the order is submitted after 6.00 pm (Italy time), the voucher will be sent the morning after, except for Saturday afternoon. In this last case the voucher will be sent on Monday morning.
There is a service charge for every further modification to your reservation.
In case of cancellation, please contact us.
Wine and Food Tasting and Segway Escorted Tour:
If a cancellation is made at least 4 days before the day of the tour, the cancellation penalty is equal to 50% of the gross total.
For cancellations that are made from 3 days prior the day of the tour, the penalty charge will be equal to 100% of the gross total (price paid is NOT REFUNDABLE).
For the other tours:
Tours are NON-REFUNDABLE under any circumstance.